AI chatbots being used as friends, confidants and therapists are causing harm to individuals and families

Mark Lowey
August 6, 2025

AI chatbots are negatively impacting individuals and families as users increasingly rely on the technology for companionship, experts said during a webinar by the the Information Technology & Innovation Foundation. Guardrails are needed, including policies and regulations, to prevent chatbot conversations from harming children and other vulnerable groups.

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